Library News and Events

19
Jun14

R&I Librarian Donna Kennedy Retires after 37 Years

Posted by: Will Wakeling

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Donna Kennedy, R&I Librarian, Snell Library
I am both delighted and disappointed to announce that, after working 37 years with Northeastern University Libraries, Donna Kennedy has decided to retire from the University, effective July 1st, 2014.

My delight is in knowing that, after years of a strong and productive commitment to her working career, Donna will now have the time to pursue a quite active engagement with her hobbies and, most important, numerous children and grandchildren. My disappointment is in knowing that the Library and University are losing a colleague who has always brought energy, a solid commitment, and a rare expertise to her work and, most especially, to the curricular and research needs of the student and faculty communities.

Soon after arriving at the University in 1977, Donna was instrumental in developing services and collections at the former Burlington Campus Library to accommodate and enrich the experiences of a significant population of adult students enrolled in University College (later College of Professional Studies).

When the Burlington Campus Library closed, Donna returned to Snell Library to, at first, lead the Access Services Department and, finally, as a Research and Instruction Services Librarian, to anchor the outreach and research support to the significant education program at the University.

Donna’s achievements will long be valued and remembered by us and, I’m sure, by the many, many students and faculty to whom she has given expert assistance over the years. We hope to see some of these old friends at the event on June 24th. On behalf of all Library staff, I wish Donna a long and very well deserved retirement.

—Will Wakeling, Dean, University Libraries

Posted in: Library Memories, Library News and Events, Serendipity, Staff Interests

2
May14

The Snell Survey: What You Told Us

Posted by: G. Karen Merguerian

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Many thanks to all of you who answered the library survey earlier this year! Have you been wondering about the results? Here are some highlights:

Who responded?

The survey was carried out at the end of the fall 2013 semester and the demographics were:

  • 601 respondents
  • 90% undergraduates
  • Largest percentage by college: Engineering, 22% (By the way, this corresponds almost exactly to attendance numbers. According to the card swipes, 25% of those entering the Snell Library are from College of Engineering, more than from any other college!)

Why the library?

One of the questions we were most interested in was What are you looking for when you come to the library?

The top 5 answers: (respondents could choose more than one)

  • 82.9% Printers
  • 74.8% A quiet space free from distractions
  • 72.2% Tables to spread out
  • 71.8% Power outlets
  • 71.1% Open 24/7 hours

While “quiet” is high on the list, that doesn’t always mean solitude. 53% want “group rooms I can reserve in advance“, 45%  want “a place where everyone else is working, which motivates me“, and 34% want “a place to work and connect with others.” 21% want “plug in monitors for my group to look on together.”

Other things you are looking for when you come to the library: software, research and technical support, and of course, books and journals. Click on the chart at left for details.

Where do you like to work?

Here, in order of preference, are the floors respondents like to use at Snell Library:

  • First place: Level 3
  • Second place: Level 2
  • Third place: Level 4
  • Fourth place: Level 1

Why is Level 3 the winner?  You told us: “Quiet but not too quiet,” “Quiet but not intimidating,” and “It is still OK to eat and whisper/talk quietly if you have to ask someone a question.” 

One person hedged, “prefer 3rd but I need the computers from 2nd. PLEASE add computers to 3rd floor.” We’ve heard this suggestion before, but wiring would be needed for us to move workstations to level 3, so in the meantime, you can borrow a laptop from the Help & Information Desk on the first floor and take it to your favorite location.

Click for larger view

We also asked what type of seating arrangement you prefer.  See the chart at left: the individual desk and carrel slightly edged out group tables as the preferred piece of furniture. Either way, respondents disliked lounge-style seating most.

31% of you said, by the way, that when you come to the library you stay for four hours or more. So that explains a lot, because when you’re really hunkering down for long periods, you need comfortable furniture!

 

 

 

What equipment do you use?

  • We were also curious about what equipment you are using when you come to the library and how often. We learned that an astonishing 71% of respondents said they use their own personal laptop to the library twice a week or more. As far as other equipment goes, not surprisingly the print stations were next, with 65% using them twice a week or more, followed by the Infocommons desktops (22%), followed by personal tablets (18%).

Your suggestions and comments
The survey asked for open-ended comments and suggestions, too. It turns out we can never have enough outlets. And some of you would like more books and longer hours for Argo tea. But the main emphasis of your comments was on space and furniture, especially tables to work and study. This word cloud tells the story:
wordcloud of suggestions

The laws of physics make it hard for us to create more space–and that’s a problem campus-wide!  But we hope to answer your expectations with the space we do have: to organize Snell Library in practical ways that maximize the inspirational atmosphere, and help you flourish at Northeastern.

Posted in: Library News and Events

29
Apr14

Snell’s 4th Floor Refresh

Posted by: Debra Mandel

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This week a few sections of Snell Library’s 4th floor will get new tables, carpeting and electrical outlets, all to be complete by Friday, May 9th.

Work will be done between 6AM and 4PM. There will be no construction activities on May 1st and 2nd.

Posted in: Library News and Events

8
Apr14

Don’t Know Where to Start? The Librarian is In.

Posted by: Julie Jersyk

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When you are looking for reliable information to complete a paper or project, where to turn?

Snell Library has the answer – the Research Help desk.  The reference librarians there can help you make the most of your precious time by pointing out the most efficient ways of navigating through the vast sea of information to identify just the right books, articles, documents, data,  - whatever you need to produce an outstanding final product.

Whether you have a quick question or need in-depth guidance, visit the friendly and knowledgeable people at the Research Help desk.  The desk is located in the room next to the Help and Information desk on Snell Library’s first floor.

After hours, see the options at Ask a Librarian. Good luck on all your finals!

 

Posted in: Library News and Events, Research Online

17
Mar14

Water Damage on Snell’s 3rd Floor

Posted by: thomas urell

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A quick note about the damage from a burst pipe on Snell Library’s third floor at the end of last week:

Collections in the PN1675 – PN6737 range on Snell Library’s third floor, including some theater, film studies, and graphic novel materials, were damaged by a burst pipe on Friday, March 14th, 2014. Affected materials have been removed for restoration.

Until these books and videos are re-shelved, please use inter-library loan services for access to materials from this area. For assistance, please inquire at the Help & Information desk on Snell Library’s first floor, or online at library.northeastern.edu/ask.

We apologize for the inconvenience.

Posted in: Library News and Events